Knowledge Base
SimpleWAN Support
SimpleWAN Support
Recent Articles
Shrew Soft VPN
Step 1: Create a Dynamic IPSEC Server. Visuals below can be used as guidelines for your initial attempt. Make sure that the IPSEC Server is Enabled. Step 2: Create an IPSEC Key. At the bottom of the page, you will see the IPSEC Keys section. You will ...Changing Interface Information (Relocation/Changing ISP)
Changing WAN Interface To change the WAN Interface you need to do the Following: Make sure you have the necessary information for your connection. Make sure you have a currently active connection or a back up connection. Change the WAN Type to the ...WAN Configuration (Static IP)
This article will guide you through setting up the WAN information on the dashboard and this guide is also applicable, if you are trying to update new static IP on the WAN. 1. Firstly, you open up the dashboard of the site that you wanted to ...Instalación SimpleWAN @Home Unit
Primeros pasos Este debería ser el contenido de la caja de su dispositivo SimpleWAN @Home: 1 SimpleWAN @Home Firewall 1 Fuente de poder 1 Cable Ethernet 1 Unboxing flyer La clave de acceso inalámbrico (WiFi) la puede encontrar en la parte de abajo ...@Home Installation Internal Practices
When Setting up the @Home product for customers there are several things to keep in mind: 1) Make sure to notate that the Product is an @Home device under the Description 2) When selecting Hardware, use either Platinum 500 WIFI or Platinum 504 WIFI ...
Popular Articles
SD-WAN and Traffic Prioritization System
Also known as packet prioritization system, this feature is a patented technology used to manage network traffic which delays some or all datagrams to bring them into compliance with a desired traffic profile. Traffic Prioritization is used to ...Interfaces (LAN, WAN, WAN2)
Within this section inside of a given site, you are able to modify settings for the LAN, WAN, and WAN2 (when applicable) for the SimpleWAN device. Please be sure to update WAN settings when moving a SimpleWAN device to a new physical location or ...Firewall Rules
A Firewall is a network security system that monitors and controls the incoming and outgoing network traffic based on applied security rules. A firewall typically establishes a barrier between a trusted, secure, internal network and another outside ...Custom MOS Ports
Need a different port than our standard of 5060, 5061, and 5062? This is not a problem. Follow these steps to add a custom VoIP port for the SimpleWAN to monitor MOS scoring. After bringing up the site overview of the device, click General Settings. ...The Dashboard
The Dashboard section is the first area that pops up when a user logs into their account. It shows a broader view than the Site Overview provided for individual locations. It will show an aggregate of some of the familiar orange boxes from the Site ...