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Welcome to the Support Documentation! Click a button below to get started, or use the search feature to find a specific article.


Our Top Support Articles

These are our most commonly searched for articles. If you are looking for something else, please feel free to search above, or click the site index of all topics below!

Need help with something not listed? Check out our: Index of all Topics

Support Authorization:
support authorization

Troubleshooting Basics:
troubleshooting guide

Frequently Asked Questions:
faq

Failover, Including 4G:
failover

Managing Your Account:
managing accounts

VPN Basics:
vpn


Statement of Support

We love to help our customers! We'll do our best to help, but each network configuration is different. Below are some of things we can help with:

  • Ensuring there is not a hardware failure.
  • Checking syncing back to our servers.
  • Understanding how to use our dashboard.

Support Hours

Standard Support
6am - 6pm M-F Arizona Time

Premium Support
24×7 Phone Support


External Links


start.txt · Last modified: 2018/05/23 18:52 by will