You can edit and delete your accounts by logging into the dashboard.
The first page you will land on is your account page. From here, you will see a list of accounts that you have the ability to edit. If you have many accounts, the search function on the right side of the page can help you find a specific account. Once you have found the site you would like to edit, click the edit icon (a check box with a pencil/pen) as shown below.
From this screen (shown below), you can edit information about the account such as changing the authorized user, as well as change the status of the account to one of 3 options:
Once logged in, use the search functionality under Account (on the right) to find the Account you want to edit.
Click the Delete button on the right to remove the account. This will also delete all sites under that account. Let me repeat that… THIS WILL DELETE ALL SITES ASSOCIATED WITH THAT ACCOUNT Please, make sure that you move any sites that you intend to keep onto another account before deleting the desired account.
Move Units between accounts (for Distributors Only)
Moving accounts can be done easily if you wish to move an account from one existing reseller to another.
There is 4 statuses you'll be able to see on each firewall:
First, make sure the vMPLS feature is enabled on all sites that you wish to be part of the vMPLS group. From there, setting up vMPLS is a snap. From the Account page scroll down to the vMPLS Groups header. Click the plus + on the upper right.
In order to be in the same vMPLS group, the devices will all need the same /16 LAN subnet. For example, in order to be eligible to be in the same vMPLS group the sites would all need to have 192.64.X.X (as an example… you can have it at whatever you need it to be.) When the sites sync again, they will now be part of an active vMPLS group (usually syncs happen within 5 minutes, but please verify that you see that the sites you have selected have updated on their sync times since the creation of the group),
Types of vMPLS
Type 1 - This is a traditional hub and spoke model where our algorithms will choose the best host out of the sites connected to the group. All sites will speak through the host and then back out to the other sites. A new host will be selected if the old host goes offline or experiences connection issues.
Type 2 - This is a full mesh group where each site is connected to each site. We recommend using type 2 for most situations.
Please note that you are also able to route vLAN traffic over vMPLS as well! It is recommended that the VLAN's follow the same rules as above and sit on the same /16 as the parent LAN connections. Please do remember you will need the appropriate firewall rules for vLAN connections to ensure security such as unintended unauthorized access to said vLAN.