USE THIS AS A LAST RESORT
Connect Null Modem Adapter + Serial USB Adapter.
Start putty with settings: Terminal Console Setting 9600bps 8N1
Then Reboot the SimpleWan (Power Cycle with 10-15 second rest)
After the reboot / Press Ctrl+C It should bring up the Following Options:
Press Option 3, then Y when asked to confirm.
Let the system reset to factory defaults and re-setup the device. If the network does not have DHCP on the modem it may need the WAN IP reset back up in the No Internet Screen.