Hardware Lights

Hardware Lights

1 solid lightUnit has power
2 solid lightsInternet detected
1 solid, 1 flashingCalibrating
3 solid lightsSystem is ready and operational
3 Flashing lightsFirmware is Updating

Should your unit show any other form of light indicator other than what is listed above, please contact SimpleWAN support immediately.

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    • Setting up your @Home unit

      Getting Started When you first get your SimpleWAN device, you should have several items in the box: SimpleWAN @Home device  Power Supply An Ethernet Cable Unboxing  Flyer Write down the WiFi Password written at the bottom of the SimpleWAN device. It ...
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      What to expect: When you first get your SimpleWAN device, you should have several items in the box: A SimpleWAN Platinum Firewall  An ethernet cable Power supply Unboxing flyer Accessories Box The company that provided the SimpleWAN device to you ...
    • Virtual Machine / VM Units

      In addition to our hardware units, we provide a Virtual Machine(VM) images. They can be purchased from your Partner or Reseller directly. Different VM hardware use different specifications and the Image we provide will need to be converted using your ...
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      We always recommend using an uninterruptible power supply (UPS) as a first step. Please to be sure that anything important to keeping your connection alive is connected to a UPS. This includes your modem, switches, etc!  Next, try using a different ...
    • F.A.Q.

      Does SimpleWAN support PRI hand offs? No, our units would require additional hardware to support this feature! Where can I see specifications on the units? You can download the White Papers here: http://simplewan.com/solutions.php I can't use certain ...