My unit is slow when booting up
Your SimpleWAN appliance runs many tests on boot to give you the best experience possible. It can take 5-10 minutes for a full boot, depending on speeds available.
My @Home unit is running slow
Your @Home unit uses the cellular towers nearby to provide the speed for your unit. If you see that your Speed Tests are not what it should be, please contact your SimpleWAN support team to assist you. Why is this happening? The SIM cards used to ...
Instalación SimpleWAN Advanced Unit
Este debería ser el contenido de la caja de su dispositivo SimpleWAN: 1 SimpleWAN Advanced Firewall 1 Fuente de poder 1 Cable Ethernet 1 Unboxing flyer Su usuario y contraseña serán creados por el distribuidor por el cual ha adquirido su dispositivo ...
Setting up your @Home unit
Getting Started When you first get your SimpleWAN device, you should have several items in the box: SimpleWAN @Home device Power Supply An Ethernet Cable Unboxing Flyer Write down the WiFi Password written at the bottom of the SimpleWAN device. It ...
Setting Up Your Platinum Unit
What to expect: When you first get your SimpleWAN device, you should have several items in the box: A SimpleWAN Platinum Firewall An ethernet cable Power supply Unboxing flyer Accessories Box The company that provided the SimpleWAN device to you ...
Factory Reset - Defaulting Your Unit
If you come into a situation where you need to factory reset, your device will have a pin hole reset as well as other options available. Please use the pinhole as a last resort when all else fails. If you are resetting due to a static IP, remove the ...