Site Shortcuts and Statuses
Edit - This is where you can change settings for this site such as your ISP SLA start date and firmware versions, as well as add new billable features such as content filtering, cyber security, WAN failover, managed WiFi, and SDV.
Speed Tests - Use this icon to view recent speed tests for this site.
Network Health - Use this icon to go straight to the Network Health diagnostics of the site.
Change Log - view the audit log of changes made to this site.
Firewall log - view recent blocked attacks on this site.
MOS History - go directly to the MOS scoring history of this site to view call quality.
Record WAN PCAP - Get packet captures for the WAN
Record LAN PCAP - Get packet captures for the LAN
Reset VMPLS - Reset the VMPLS group associated with this site (if applicable).
Reboot Firewall - This button will issue a remote reboot command to this particular site! Please verify that you see a reboot command successful message at the top of your page after clicking the button.
There are 9 statuses you'll be able to see on each firewall:
Online- The firewall is online Unreachable - The firewall can't be reached Double NAT - the firewall is being double NAT'ed WAN Mismatch - the device is reporting a different IP than what was configured Disabled - the firewall is disabled. Internet is still running but User cannot see the dashboard. Wan 1 Offline - the primary connection has failed and the connection moved on to the failover/load balanced connection Wan 2 Offline - your secondary connection has failed. But Primary may still be running. 4G - Your Primary connection is running on 4G LTE. Deleted - This site has been deleted. There is no getting it back :(
The SimpleWAN dashboard has a lot of information immediately available to users and administrators alike upon logging in. This will be the top-level, or birds-eye view, of the SimpleWAN device. The SimpleWAN dashboard will display several pieces of ...
Creating a New Site
*This tutorial is for resellers only -- users should already have a site created for them, please contact support if you need help with a SimpleWAN site. When you receive a new SimpleWAN device in the mail, the MAC address should be on a barcode ...
Moving/Transfering A Site
Moving Sites Use Case 1: Reseller needs to move Site from one Account to another Go to the Account where Site is placed. Select Edit Site Select the Account that the Site will be moved to under the Move to a Different Account Use case 2: Distributor ...
How to Delete a Site
If you want to delete a site, This is where you will find the option to do so: Log in to the Dashboard Open the Account your Site is located. Click on the Site name you wish to delete. On the Grey panel, Select "General Settings" Scroll to the ...
How to edit a site
As a Reseller, you'll be responsible for some of the basic features active on the unit. you can edit these settings from the Reseller dashboard. From the account page, click on the EDIT icon for the site you want to edit. From here, you can Manage ...