General Settings

General Settings

Basic Settings 

Here you can set below details related to your Firewall:

  1. Host name - The first part of the Router's Domain Name (eg. 'myrouter)
  2. Domain name -  The last part of the Router's Domain Name (eg. example.com)
  3. DNS Forwarding 
  4. Custom VoIP Port for MOS Scoring
  5. ICMP on WAN - By default is not allowed due to Security Reasons. It prevents Troubleshooting Tools such as Ping and Trace Route
  6. Fragmented IPSEC Packets - If set to Allow, Users on this Network who use their own VPN will avoid experiencing slow downloads
  7. SIP ALG or Proxy - Disabled by Default. Use site as an Application-Level gateway (Proxy) for SIP Phones which have troubles behind NAT Firewalls
  8. DNS Server Override by DHCP/PPP on WAN - Disable if You want to set your own DNS Server
  9. DNS Override - Disable if You are having DNS Issues or want DHCP clients to use their own DNS Servers directly, or if You don't need DNS Overrides.





DNS Servers and Active Directory


    • Related Articles

    • Console Settings

      USE THIS AS A LAST RESORT Connect Null Modem Adapter + Serial USB Adapter. Start putty with settings: Terminal Console Setting 9600bps 8N1 Then Reboot the SimpleWan (Power Cycle with 10-15 second rest) After the reboot / Press Ctrl+C It should bring ...
    • Domain Blacklist/Whitelist

      You can view the Domain Blacklist and Whitelist from the General Settings page. You will need to activate the Content Filter feature in order to see this option. ​
    • When a customer wants to add their own DNS

      We would have some customers asking to add their own DNS server. This guide will give you some checklist to follow through. You need to go to General Settings to go to DNS setup landing page. On the upper right part of the General Settings landing ...
    • Custom MOS Ports

      Need a different port than our standard of 5060, 5061, and 5062? This is not a problem. Follow these steps to add a custom VoIP port for the SimpleWAN to monitor MOS scoring. After bringing up the site overview of the device, click General Settings. ...
    • How to Delete a Site

       If you want to delete a site, This is where you will find the option to do so: Log in to the Dashboard Open the Account your Site is located. Click on the Site name you wish to delete. On the Grey panel, Select "General Settings" Scroll to the ...