Upgrading Firmware
Upgrading Firmware
To upgrade or downgrade the firmware on a SimpleWAN device, select the edit icon next to the site name you want to change the firmware on as seen below:
From the edit site page, scroll down to the firmware section and select the version you want to upgrade to/downgrade to. On the side of the firmware selection, you will see a pale blue section with the status of the firmware (alpha, beta, stable, recommended, deprecated) and the details on the firmware selection you have chosen (bug fixes and improvements). This is shown in the first picture below. Once you have saved the new firmware selection from the edit page by clicking the save button at the bottom of the page.
WARNING! If your Firmware is below 6.1.4, you MUST FIRST upgrade to 6.1.4 before upgrading to any other firmware.
Picture 1
You will know if you saved your change successfully because you will see a yellow icon under the firmware section in the edit sites tab on the main account overview page (picture below); reboot the site either from the dashboard or by physically power cycling the device by unplugging the SimpleWAN from its power supply and plugging it back in.
Please keep in mind that the typical rules for booting still apply here: the device will be down while it performs the upgrade and performs a new batch of speed tests.
You will be able to tell that the upgrade completed successfully by checking the sync time of the device where the upgrade was performed. Click the site and then view the section to the right (indicated with a map). You should see a recent sync time when the site has completed the upgrade, and you will no longer see a yellow icon indicating that the update is pending!
If at any point the reboot process were to be disrupted, there is a high possibility that the SimpleWAN unit will receive major software backlash.
Related Articles
Managing SimpleWAN Device Features
How to edit a site What you see From here, you can change all site information, activate paid for features and change or update the firmware version. Add-on Features You can activate the following Add-On Features from here: WAN Failover/Load ...Hardware Lights
1 solid light Unit has power 2 solid lights Internet detected 1 solid, 1 flashing Calibrating 3 solid lights System is ready and operational 3 Flashing lights Firmware is Updating Should your unit show any other form of light indicator other than ...VPN Connection Issues
Make sure the unit is updated to the latest firmware release or higher. See if the box is coexisting with vmpls, dns, and other VPN's. Check the latency (Enable the 48 Hour Intensive Latency Test located under Diagnostics> Network Health > and ...I Think I “bricked” my unit
That's okay! It's very hard to do. Verify that the correct firmware version is listed in the dashboard, then use the pin hole reset on the box. Please, be careful not to wedge the paper clip or other object you are using to push into the pinhole ...Setup 4G Connection
Here is how to set up the 4G USB device as the Primary connection for your SimpleWAN unit: Activate the correct supported failover card on a computer and connect to the Internet. Make sure the firmware is up to date and you can get online. Test on ...