VPN Connection Issues

            • Make sure the unit is updated to the latest firmware release or higher.
            • See if the box is co­existing with vmpls, dns, and other VPN's.
            • Check the latency (Enable the 48 Hour Intensive Latency Test located under Diagnostics> Network Health > and scroll down to the bottom.)
            • VPN's use timing to authenticate and if the latency is tremendously bad you won't be able to generate a key because the times will not / do not match.

            Updated: 30 May 2019 12:19 AM
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