

Before installing the card and enabling failover on the unit
Make sure the unit is upgraded to the latest firmware release
Click here to see a guide on updating the 4G device: http://www.vzam.net/uploadedFiles/UML290%20VPN%20Connection%20Issues%20-%20Read%20Me.pdf
When the second step is complete, install the failover device to the USB port.
Go to the site (SimpleWAN unit) through edit and “enable” Failover
Go to the user dashboard in the “interface” menu and select 4G from the WAN2 selection
Unit should auto-calibrate the secondary connection. When complete this can be confirmed under the speedtest field. Ex: WAN2 upload: 4.5Mbps download: 55Mbps.
*If you are having connectivity issues with the UML290, it is possible you need to change the IP mode of the device. This can be done by connecting the 4G device to a laptop, open the Verizon wireless manager panel. Once there you will need to do the following. Press Cntrl-D this will bring up a password text box, enter the password diagvzw. This will bring up another window of configuration settings. Set them as you see below.